Our people are an intrinsic part of our business, and we continuously cultivate a spirit of belonging, caring, and collaboration among them. Deep affection for each other, mutual respect, and synergy are core to our collective identity: without every person's contribution, we wouldn't be where we are today.
Integrity and Ethics
Fairmindedness, trust, scrupulousness, openness, and transparency are second nature to us. Whether it is paying our people or our partners on time or quoting fair prices to our clients, we ensure that we are ethical in our engagements with employees, vendors, clients, and public institutions.
We love taking on new challenges and being a pioneer in the marketplace. However, we always proceed with caution, doing it in a measured way, ensuring that failure does not ever cripple us.
Fostering a spirit of Enquiry and Learning
As an organization, we encourage our employees to raise questions, engage in debate, offer suggestions or recommendations, instead of blindly accepting legacy. We allow our people space for experimentation and innovation, never punishing them in case of failure.
We don't just deliver on our promises; we surpass them. Even if we make a mistake, we ensure that we fix it, irrespective of what this move may cost us. We want to leave our customers knowing that we have given them exactly what they've asked for, and more, putting a big smile on their faces.
Profits are essential to staying relevant in the market, continue providing employment, and for contingency planning: we won't pretend otherwise; there is no business without profits. But, equally important, for us, is sharing some of those profits with the broader community. At Lister, we are proud to acknowledge that 15% of all profits we make belong to the Lister Foundation.