By improved the self-service capability, content managers were able to make website changes on demand and operate independently.
By improved the self-service capability, content managers were able to make website changes on demand and operate independently.
E-commerce strategy consulting

Problem

Our client is a US-based jewelry company. The company’s physical retail stores-- spread across the country--were very popular among customers, manifesting in good walk-in traffic and sales. However, its digital presence was weak, contributing only 0.25% to the overall revenue share.

Solution

Lister recommended a multi-phase digital transformation roadmap. We revamped the company’s e-commerce website, ensuring that it offered a fantastic customer experience. We also provided strategy advice: offering technological content knowledge; defining the audience acquisition approach; enhancing segmentation, targeting and personalization tactics, across channels.

Outcomes

  • Year-over-year uplift in revenue by 15%,

  • The return on advertisement spends (ROAS) quadrupled

  • A 25% reduction in cart drop-outs

  •  Site visits went up by 50%

Testimonial
Engineering manager of a large Christian literature publisher in the US

"I have used Lister for 2 eCommerce sites. The first was a fairly simple out- of- the- box leveraging e-commerce templates. Lister was fast and continuously working faster than I could provide them information. For our second build, we asked them to recreate a WordPress site we had designed. They chose the best template and made a near copy of our site which is also in another language."

Engineering manager of a large Christian literature publisher in the US
CEO & Founder of a leading online jewellery retailer in India

"I don't think that I imagined it to deliver any more than it has actually delivered. It is as perfect as I imagined in this phase of development. Ability for any different site to deliver any number of diamonds by the business rules configured on it will ease the work and it is quite phenomenal."

-CEO & Founder of a leading online jewellery retailer in India
VP, IT - A Leading learning company

"Lister has been a trusted partner of ours for over a decade because they are as fast and dynamic as we are. They have grown with our business, reacted to changing technology demands, and have provided everything from thought leadership to technical experience in augmenting the needs of our business.

VP, IT - A Leading learning company