A connected app to help anyone schedule meetings on your calendar!
A connected app to help anyone schedule meetings on your calendar!
An intelligent online appointment scheduling application
An intelligent online appointment scheduling application
Calendar scheduler

The Scheduler is an intelligent online appointment scheduling application, which helps the sales/marketing people to schedule appointment with their clients/customers based on their realtime availability.

This entire application is driven mainly by an enterprise Java application, which handles the appointment booking and availability of clients and employees.

Business problem

Intelligent online appointment scheduling allows you to meet your customers where they are either online, on their mobile devices, through search engines, and on the phone.

This helps to facilitate the business faster through the ability to connect with them anytime, anywhere and schedule appointments with the right team at the right time: a time that works for everyone, unlike the other systems which needs back and forth communication for booking an appointment/meeting.

Solution

This scheduler application helps us to book appointments with our clients/customers without having to leave Salesforce.

The AppExchange app technically integrates via SOAP with the enterprise app, which facilitates the entire booking and handling of both internal employees as well as external clients.

For every new appointment, a soap call is made with the available resources (internal employees/clients) and real-time time slots for booking. Then, we fetch the availability for the resources in a real-time, and we choose a slot to book an appointment with the concerned.

The SOAP protocol is highly secure and tightly coupled; the information through which you are creating an appointment would be completely safe and secure.

Market fit

  • This app can be used along with all the Salesforce apps such as Sales Cloud, Marketing Cloud, Service Cloud, Financial services etc.,
  • The calendar can be easily be synced with the available popular email clients such as Office 360, G suite etc.,  
  • This eliminates the double booking in most cases  
  • The app supports open availability, rolling availability, set date ranges or specific chosen dates and times for personalized meetings
  • This app is also integrated with most popular web conferencing providers such as WebEx, Zoom, GoToMeeting and Join.me

Outcomes

  • A 4.7 star rating on the Salesforce AppExchange
  • Enabled customers to sell their scheduling solution to Salesforce customers and increased marketability
  • Created a new revenue stream for the client
Outcomes Delivered
Testimonial
Head of Professional Services ISV Partner in Australia

As a Salesforce ISV partner, we have been happily working in partnership with Lister for 6+ years. Due to a local technical skill shortage in Australia, it was important for the success of our business that we found an offshore partner.

Lister has done an incredible job at adapting to our needs and the often-complex requirements set out by our customers.

Head of Professional Services ISV Partner in Australia
Product Owner, Payroll

“AND guess what? The Australian Taxation Office gave us the tick of approval this afternoon for being Single Touch Payroll compliant. Guy and I had tears in our eyes when we got the phone call. Fabulous work, everyone!

Product Owner, Payroll
Program Manager CRM of a global building materials company

Your delivery team has shown great commitment in delivering the agreed outputs. The passion of supporting our team and the users are also quite evident, most of the time, even going beyond what was required from their responsibility

Program Manager CRM of a global building materials company
Head IT – HVAC Services Company

I have worked with Lister for the past 4+ years, and can only say good things about my experience of working with their CRM team. They have provided our organization with the development support that we needed on a number of Salesforce and mobile (iOS) projects. They are very responsive and deliver quality work, on time. Looking forward to continue working with them in the future.

Head IT – HVAC Services Company