How we helped a leading TELCO build flexibility and scalability into their Salesforce org?
How we helped a leading TELCO build flexibility and scalability into their Salesforce org?
Consulting best practices - org refactoring

Problem

The TELCO’s entire Salesforce org had become complicated with a lot of redundant functionality. They were facing frequent errors while making changes, and it was getting challenging to maintain this. Also, the lack of knowledge of legacy changes had led to redundant functionality getting built.

Solution

We reviewed their Salesforce org health and supplied a report containing several issues that were causing adverse impact on their Salesforce org. We also provided recommendations on improvements to ensure they follow best practices. These recommendations were implemented, tested, and rolled out.

The scope of work included:

  • Refactored over 80 triggers and associated handler classes and methods to ensure governor limit. issues were addressed and a cleaner design was implemented.
  • Resolved over 400 test class failures.
  • Increased code coverage for over 220 classes that had zero coverage.
  • Hardcoded values removed from over 200 classes.
  • Rewrote formulas and roll-up summary on opportunity object to eliminate compile size errors.

Outcome

Our interventions fixed errors due to governor limits, improved flexibility, and ease of maintenance, and enabled the removal of redundancies in their org.

Testimonial
VP IT, of an online language learning company

Lister has been a trusted partner of ours for over a decade because they are as fast and dynamic as we are.  They have grown with our business, reacted to changing technology demands, and have provided everything from thought leadership to technical experience in augmenting the needs of our business.

VP IT, of an online language learning company
Project Manager Leading Auto Internet company

Lister team has been working with Edmunds for two and half years. Lister team specializes in salesforce. We work as a partnership with them where we discuss the current issues, and they provide guidance and suggestions whenever needed.

Project Manager Leading Auto Internet company
Head IT, APAC of a leading global vision care company

We had a very fruitful collaboration with Lister on our Org refactoring Project. Lister's knowledge and experience on the various Salesforce products and also the Business expertise helped us to make the refactoring activity a very successful project.

 

Head IT Equipment Manufacturing Company
CIO – Hospitality and Leisure business

Lister Technologies is having Salesforce experts for delivering solutions. The solutions are thought through completely before development and built with scope of scalability which is mandate for any future requirement to be developed to support business for on-time market. Lister is capable of taking any technical requirement and provide solutions in the agreed timeline.

CIO – Hospitality and Leisure business
CIO Leisure and Hospitality Business

Lister Technologies is having Salesforce experts for delivering solutions. The solutions are thought through completely before development and built with the scope of scalability, which is the mandate for any future requirement to be developed to support business for the on-time market. Lister is capable of taking any technical requirement and providing solutions in the agreed timeline.

CIO Leisure and Hospitality Business
Head IT APAC Global Eyecare company

We have not experienced such a rapid implementation of a solution – rollout to 3 global regions in 12 weeks is nothing short of fantastic.

Head IT APAC Global Eyecare company
Program Manager APAC Global Eye Care company

I must say it is phenomenal progress we have seen in just last 4-6 weeks – from concept to delivery in 6 weeks seems like a new benchmark. I must also highlight, it has not come as luck to us, a lot of very long days and long weekends have gone into this, so the credit goes to the teams that are behind this, especially the Lister team in India.

Program Manager APAC Global Eye Care company